ING degraded performance
Investigating - ING has since 20:56 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Oct 15, 2025 - 11:58 CEST
Banco Santander degraded performance
Update - We are continuing to monitor for any further issues.
Oct 08, 2025 - 13:26 CEST
Monitoring - Banco Santander has had degraded performance since 9 PM Friday, the 26th of September, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sep 29, 2025 - 12:05 CEST
Bank Inter Outage (ES)
Identified - Bank Inter has, since 8:00 today, had degraded performance, and we are now seeing a complete outage. Applicants will experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sep 17, 2025 - 12:11 CEST
Denmark Operational
Bank integrations ? Operational
eSkat ? Operational
Datafordeler / CPR-registry ? Operational
MitID ? Operational
Tinglysning ? Operational
PensionsInfo ? Operational
D&B ? Operational
Sweden Operational
Bank integrations ? Operational
UC ? Operational
Norway Operational
Bank integrations ? Operational
Finland Operational
Bank integrations ? Operational
Spain Partial Outage
Bank integrations ? Partial Outage
Monthio ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthio scheduled downtime in the Test-environment Oct 24, 2025 08:00-18:00 CEST

ENGLISH
We have scheduled maintenance on our test environment, Friday, October 24th, from 08:00-18.00 CEST.
The Test-Portal will be inaccessible during maintenance.

The production environment is not affected by the maintenance.

DANISH
Vi har planlagt vedligehold i vores testmiljø fredag d. 24 oktober kl. 08:00-18:00.
Der forventes fuldstændig utilgængelighed på alle services i dette tidsrum i Test-Portalen.

Produktionsmiljøet er upåvirket.
Posted on Sep 22, 2025 - 11:58 CEST

SDC scheduled maintenance Oct 26, 2025 02:00-03:30 CET

ENGLISH
SDC will be undergoing maintenance on Sunday, October 26th, from 02:00-03:30. During this time, it is possible that applicants can experience issues logging in to SDC banks.

SDC banks include:
BankNordik
Borbjerg Sparekasse
Dragsholm Sparekasse
Facit Bank A/S
Forbrugsforeningen
Ikano Bank
Klim Sparekasse
Lån & Spar Bank
Middelfart Sparekasse
Rise Sparekasse
Rønde Sparekasse
Sparekassen Balling
Sparekassen Bredebro
Sparekassen Danmark
Sparekassen Djursland
Sparekassen for Nørre Nebel og Omegn
Sparekassen Kronjylland
Sparekassen Thy
Stadil Sparekasse
Sydjysk Sparekasse (Broager Sparekasse)
Sydjysk Sparekasse (Frøs Sparekasse)
Sønderhå-Hørsted Sparekasse

We recommend that applicants with accounts in one of these banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
SDC har planlagt vedligehold søndag d. 26 oktober kl. 02:00-03:30. Ansøgere kan i dette tidsrum opleve problemer, når de i ansøgningen forsøger at logge ind på en SDC bank.

Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter servicevinduet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen efter kl. 03:30.
Posted on Oct 14, 2025 - 19:41 CEST

Tinglysning scheduled downtime Nov 7, 2025 16:00 - Nov 8, 2025 13:30 CET

ENGLISH
Tinglysning has scheduled downtime Friday 7th of November from 16:00 till Saturday 8th at 13:30. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid fredag d. 7 november fra kl. 16:00 til lørdag d. 8 kl. 13:30. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Jul 22, 2025 - 11:11 CEST

Tinglysning scheduled downtime Nov 18, 2025 20:00 - Nov 19, 2025 00:00 CET

ENGLISH
Tinglysning has scheduled downtime on Tuesday, the 18th of November, from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 18 november fra kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Aug 28, 2025 - 08:52 CEST

Tinglysning scheduled downtime Nov 25, 2025 20:00 - Nov 26, 2025 00:00 CET

ENGLISH
Tinglysning has scheduled downtime on Tuesday, the 25th of November, from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 25 november fra kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Aug 28, 2025 - 08:55 CEST
Oct 21, 2025
Datafordeler scheduled maintenance (CPR-registry)
Completed - The scheduled maintenance has been completed.
Oct 21, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 17:00 CEST
Scheduled - ENGLISH
Datafordeler, where we retrieve CPR data from, is undergoing maintenance on Tuesday, October 21st, from 17:00-20:00. During this time, we expect partial or full inaccessibility to their services. Applications finished during this time might miss information from the CPR-registry.

We recommend that applicants not fill in their applications during this time. We will set up a banner in the application flow, advising applicants to finish their application after the maintenance has been completed.

DANISH
Datafordeler, hvor vi indhenter data fra CPR-registret, har planlagt vedligehold tirsdag d. 21 oktober fra kl. 17:00-20:00. I dette tidsrum forventer vi delvis eller fuldstændig utilgængelighed til deres service. Det er derfor sandsynligt, at ansøgninger som er færdiggjorte i dette tidsrum, kan mangle data vi indhenter fra CPR-registret (fx. ansøgers fulde navn, CPR-nummer, bopæl og evt. kreditadvarsler).

Vi anbefaler at ansøgere venter med at udfylde deres ansøgning til efter dette tidsrum. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Oct 14, 19:47 CEST
Oct 20, 2025
Intercom (chat) is not working
Resolved - This incident has been resolved.
Oct 20, 15:08 CEST
Investigating - ENGLISH
It is currently not possible to chat with our support.

Please contact us via support@monthio.com.

We apologize for the inconvenience, and are working on fixing the issue as fast as possible.


DANISH
Det er i øjeblikket ikke muligt at chatte med vores support.

Kontakt os venligst via support@monthio.com

Vi beklager ulejligheden og arbejder på at løse problemet så hurtigt som muligt.
Oct 20, 12:28 CEST
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

Unresolved incident: ING degraded performance.

Oct 14, 2025
Skandiabanken scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 05:30 CEST
Scheduled - Skandiabanken will be undergoing maintenance October 14th from 05:30-07:00. During this time applicants will likely not be able to connect to the bank.

We recommend that applicants with this bank do not fill out their application during this time. We will set up a banner in the application flow, advising applicants to fill out their application after the maintenance has been finished.
Oct 10, 13:14 CEST
Oct 13, 2025
Nordea scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 07:00 CEST
Scheduled - Nordea will be undergoing maintenance Monday October 13th from 07:00-08:00. During this time applicants can experience issues when they try to log in to their bank.

We recommend that applicants with accounts in Nordea try going through the application, after the maintenance has ended. We will set up a banner in the application flow, informing applicants about the maintenance and our recommendation.
Oct 10, 11:34 CEST
Oct 12, 2025
DNB scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 04:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:45 CEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 10, 14:41 CEST
Scheduled - DNB will be undergoing maintenance October 12th from 00:45-04:30. During this time applicants will likely not be able to connect to their bank.

We recommend that applicants with this bank do not fill out their application during this time. We will set up a banner in the application flow, advising applicants to fill out their application after the maintenance has been finished.
Oct 12, 00:45 CEST
Skandiabanken scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:00 CEST
Scheduled - Skandiabanken will be undergoing maintenance October 12th from 00:00-04:00. During this time applicants will likely not be able to connect to the bank.

We recommend that applicants with this bank do not fill out their application during this time. We will set up a banner in the application flow, advising applicants to fill out their application after the maintenance has been finished.
Oct 10, 13:11 CEST
Nordea scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 CEST
Scheduled - Nordea will be undergoing maintenance Sunday October 12th from 03:00-04:00. During this time applicants can experience issues when they try to log in to their bank.

We recommend that applicants with accounts in Nordea try going through the application, after the maintenance has ended. We will set up a banner in the application flow, informing applicants about the maintenance and our recommendation.
Oct 10, 11:31 CEST
Oct 11, 2025
Skandiabanken scheduled maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 10:00 CEST
Scheduled - Skandiabanken will be undergoing maintenance October 11th from 10:00-16:00. During this time applicants will likely not be able to connect to the bank.

We recommend that applicants with this bank do not fill out their application during this time. We will set up a banner in the application flow, advising applicants to fill out their application after the maintenance has been finished.
Oct 10, 13:04 CEST
Oct 10, 2025

No incidents reported.

Oct 9, 2025
Datafordeler scheduled maintenance (CPR-registry)
Completed - The scheduled maintenance has been completed.
Oct 9, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 17:00 CEST
Scheduled - ENGLISH
Datafordeler, where we retrieve CPR data from, is undergoing maintenance Thursday October 9th from 17:00-18:00. During this time we expect partial or full inaccessibility to their services. Applications finished during this time might miss information from the CPR-registry.

We recommend that applicants do not fill in their applications during this time. We will set up a banner in the application flow, advising applicants to finish their application after the maintenance has been completed.

DANISH
Datafordeler, hvor vi indhenter data fra CPR-registret, har planlagt vedligehold torsdag d. 9 oktober fra kl. 17:00-18:00. I dette tidsrum forventer vi delvis eller fuldstændig utilgængelighed til deres service. Det er derfor sandsynligt, at ansøgninger som er færdiggjorte i dette tidsrum, kan mangle data vi indhenter fra CPR-registret (fx. ansøgers fulde navn, CPR-nummer, bopæl og evt. kreditadvarsler).

Vi anbefaler at ansøgere venter med at udfylde deres ansøgning til efter dette tidsrum. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Oct 3, 15:03 CEST
Oct 8, 2025
Revolut Outage (ES) (RESOLVED)
Resolved - This incident has been resolved.
Oct 8, 12:49 CEST
Identified - Revolut has, since 9:45 yesterday, had degraded performance, and we are now seeing a complete outage. Applicants will experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sep 17, 11:49 CEST
Degraded performance for eSkat [RESOLVED]
Resolved - This incident has been resolved.
Oct 8, 12:34 CEST
Identified - ENGLISH
eSkat has had degraded performance since 00:15 today.

Applicants may experience longer response times or be unable to log in to eSkat.
We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow.

DANISH
eSkat har siden kl. 00:15 i dag haft driftsforstyrrelser.

Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind.

Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Oct 8, 08:49 CEST
Oct 7, 2025

No incidents reported.

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