Identified - Handelsbanken has degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
Specifically, they will experience issues with Bank ID, which does not allow them to start the authentication process for Handelsbanken.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Dec 19, 2025 - 14:27 CET
Specifically, they will experience issues with Bank ID, which does not allow them to start the authentication process for Handelsbanken.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Dec 19, 2025 - 14:27 CET
Update - We are continuing to work on a fix for this issue.
Nov 19, 2025 - 08:31 CET
Nov 19, 2025 - 08:31 CET
Identified - Lansforsakringar has since 10:40 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Nov 17, 2025 - 14:41 CET
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Nov 17, 2025 - 14:41 CET
Update - We are continuing to investigate this issue.
Nov 19, 2025 - 08:27 CET
Nov 19, 2025 - 08:27 CET
Investigating - ING has since 20:56 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Oct 15, 2025 - 11:58 CEST
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Oct 15, 2025 - 11:58 CEST
Update - We are continuing to monitor for any further issues.
Oct 08, 2025 - 13:26 CEST
Oct 08, 2025 - 13:26 CEST
Monitoring - Banco Santander has had degraded performance since 9 PM Friday, the 26th of September, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sep 29, 2025 - 12:05 CEST
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sep 29, 2025 - 12:05 CEST
Denmark
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