Swedbank and Sparbankerna degraded performance
Identified - Swedbank and Sparbankerna have had degraded performance since 12:51 on the 2nd of April, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Apr 07, 2026 - 09:56 CEST
Banco Mediolanum degraded performance (ES)
Monitoring - Banco Mediolanum has had degraded performance since 10:00 on Wednesday, the 11th of February, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

The incident has been reported to the provider.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Feb 16, 2026 - 10:09 CET
Colonya Bank degraded performance (ES)
Monitoring - CaixaBank has had degraded performance since 11:29 Monday, and we areseeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Feb 26, 2026 - 10:21 CET
Denmark Operational
Bank integrations Operational
eSkat Operational
Datafordeler / CPR-registry Operational
MitID Operational
Tinglysning Operational
PensionsInfo Operational
D&B Operational
Sweden Partial Outage
Bank integrations Partial Outage
UC Operational
Norway Operational
Bank integrations Operational
Finland Operational
Bank integrations Operational
Spain Major Outage
Bank integrations Major Outage
Monthio Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

eSkat scheduled downtime Apr 14, 2026 20:00 - Apr 15, 2026 00:00 CEST

ENGLISH
eSkat has scheduled maintenance Thursday the 14th of April from 20:00-00:00. During this time we will not be able to retrieve data from eSkat.

We recommend that applicants do not fill out their application during this time because it will miss crucial tax and income information. We will set up a banner in the application flow, advising applicants to fill out their applications after the maintenance has been completed.

DANISH
eSkat har planlagt nedetid Torsdag d. 14 April kl. 20:00-00:00. I dette tidsrum er det ikke muligt for os at indhente data fra eSkat.

Vi anbefaler at ansøgere ikke udfylder deres ansøgning i dette tidsrum, da ansøgningen vil mangle vigtige skatte- og indkomstinformationer. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Posted on Mar 30, 2026 - 09:17 CEST
Apr 8, 2026

No incidents reported today.

Apr 7, 2026
Spar Nord Bank degraded performance [RESOLVED]
Resolved - The issue was due to a recent change in the online bank, in relation to the fusion between Nykredit and Spar Nord.

Applicants with Spar Nord should choose Nykredit instead.
Apr 7, 14:37 CEST
Investigating - ENGLISH
Spar Nord Bank has had degraded performance since the 1st of April, and we are now seeing elevated error calls. Applicants might experience issues trying to connect to Spar Nord Bank in the application flow.

We recommend that applicants with accounts in Spar Nord Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Spar Nord Bank har siden d. 1. april haft driftsforstyrrelser. Ansøgere oplever problemer, når de i ansøgningen forsøger at logge ind på Spar Nord Bank.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Spar Nord Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Apr 7, 11:50 CEST
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Danske Bank degraded performance [RESOLVED]
Resolved - This incident has been resolved.
Mar 31, 23:08 CEST
Investigating - ENGLISH
Danske Bank has, since 14:56 today, had degraded performance, and we are seeing a complete outage. Applicants will experience issues trying to connect to Danske Bank in the application flow.

We recommend that applicants with accounts in Danske Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Danske Bank har siden kl. 14:56 haft driftsforstyrrelser, og vi ser nu et totalt nedbrud. Ansøgere vil opleve problemer, når de i ansøgningen forsøger at logge ind på Danske Bank.

Vi anbefaler, at ansøgere som oplever problemer prøver at udfylde deres ansøgning efter at Danske Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Mar 31, 18:07 CEST
Degraded performance for MitID
Resolved - This incident has been resolved.
Mar 31, 14:08 CEST
Monitoring - ENGLISH
MitID is currently experiencing degraded performance, and applicants can experience issues when using MitID.

We will set up a banner in the application flow advising applicants to finish their application later, should they have issues using MitID.

DANISH
MitID oplever i øjeblikket problemer. Ansøgere kan derfor opleve problemer når de forsøger at anvende MitID i deres ansøgning.

Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet, hvor vi anbefaler dem at prøve at udfylde deres ansøgning på et senere tidspunkt.
Mar 31, 13:21 CEST
Degraded performance for MitID [RESOLVED]
Resolved - This incident has been resolved.
Mar 31, 12:28 CEST
Monitoring - ENGLISH
MitID is currently experiencing degraded performance, and applicants can experience issues when using MitID.

We will set up a banner in the application flow advising applicants to finish their application later, should they have issues using MitID.

DANISH
MitID oplever i øjeblikket problemer. Ansøgere kan derfor opleve problemer når de forsøger at anvende MitID i deres ansøgning.

Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet, hvor vi anbefaler dem at prøve at udfylde deres ansøgning på et senere tidspunkt.
Mar 31, 10:54 CEST
Degraded performance for eSkat
Resolved - The issue with eSkat has been resolved. The MitID issue is persisting.
Mar 31, 10:59 CEST
Update - We are continuing to work on a fix for this issue.
Mar 31, 09:19 CEST
Identified - ENGLISH
eSkat has had degraded performance since 09:07 today.

Applicants may experience longer response times or be unable to log in to eSkat.
We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow.

DANISH
eSkat har siden kl. 09:07 i dag haft driftsforstyrrelser.

Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind.

Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Mar 31, 09:18 CEST
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Ibercaja Banco degraded performance (ES) [RESOLVED]
Resolved - This incident has been resolved.
Mar 25, 23:34 CET
Monitoring - CaixaBank has since 9:40 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Feb 24, 08:41 CET
Lansforsakringar degraded performance (SE) [RESOLVED]
Resolved - This incident has been resolved.
Mar 25, 23:31 CET
Update - We are continuing to work on a fix for this issue.
Nov 19, 08:31 CET
Identified - Lansforsakringar has since 10:40 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Nov 17, 14:41 CET
Handelsbanken degraded performance (SE) [RESOLVED]
Resolved - This incident has been resolved.
Mar 25, 23:30 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 13:30 CET
Update - We are continuing to work on a fix for this issue.
Mar 5, 09:06 CET
Update - We are continuing to work on a fix for this issue.
Feb 23, 11:59 CET
Identified - Handelsbanken has degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

Specifically, they will experience issues with Bank ID, which does not allow them to start the authentication process for Handelsbanken.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Dec 19, 14:27 CET
Datafordeler degraded performance (CPR-registry) [RESOLVED]
Resolved - This incident has been resolved.
Mar 25, 23:29 CET
Update - We are continuing to monitor for any further issues.
Mar 25, 23:28 CET
Monitoring - A fix has been implemented by Datafordeler. We are monitoring the results.
Mar 24, 09:41 CET
Investigating - ENGLISH
Datafordeler, where we retrieve information from the CPR-registry, has reported that they experience instability issues, which are related to the downtimes from the past week. This means some cases may miss information we receive from the CPR-registry (e.g., name, CPR number, address, and credit warnings). As we use an applicant's CPR number for looking up properties/cars in Tinglysning, cases might also miss Tinglysning data.

There is currently no timeframe for a potential fix, so we will continue to monitor the situation and update as soon as the issue has been resolved.

If the information is missing in certain cases, then we recommend that applicants try again or wait until the issue has been resolved.

We will inform the applicants about this through a banner in the flow.

DANISH
Datafordeler, hvor vi indhenter data fra CPR-registret, har rapporteret, at de oplever udfordringer med diverse forbindelser, hvilket er forbundet med de driftsforstyrrelser, der forekom i forrige uge. Dette betyder, at det er muligt, at nogle sager som færdiggøres imens driftsforstyrrelserne pågår, mangler data som vi modtager fra CPR-registret. Fx. ansøgers fulde navn, CPR-nummer, bopæl og evt. kreditadvarsler. Da vi bruger ansøgeres CPR-numre til at slå op i tinglysning, er det derfor også muligt, at nogle sager kan mangle Tinglysning data.

Der er pt. ikke muligt at sige noget om, hvornår dette er løst. Vi holder løbende øje med situationen og opdaterer, når situationen er løst.

Hvis informationen mangler i specifikke sager, så anbefaler vi, at ansøgere forsøger en gang til eller venter med at udfylde deres ansøgning, indtil problemet er løst.

Vi vil videreformidle direkte til ansøgere via et banner øverst i ansøgningsflowet.
Mar 23, 10:05 CET
Tinglysning scheduled downtime
Completed - The scheduled maintenance has been completed.
Mar 25, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 CET
Scheduled - ENGLISH
Tinglysning has scheduled downtime on Tuesday, the 24th of March, from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 24 marts kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Feb 23, 14:50 CET
← Incident History Powered by Atlassian Statuspage