Elevated error rates on calls with BankData banks
Investigating - ENGLISH
Bank Data has since 15:25 today had degraded performance. Applicants might experience issues trying to connect to Bank Data banks in the application flow.

Bank Data banks include:
Djurslands Bank
Jyske Bank
Kreditbanken
Nordfyns Bank
Nordjyske Bank
Ringkjøbing Landbobank
Skjern Bank
Sparekassen Sjælland-Fyn
Sydbank

We recommend that applicants with accounts in these banks try going through the application after the bank central has restored normal operations. We will set up a banner in the application flow, advising applicants to try after the situation has been solved.

DANISH
Bank Data har siden kl. 15:25 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en Bank Data bank.

Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Apr 25, 2025 - 16:02 CEST
Nordea degraded performance
Investigating - ENGLISH
Nordea has since 7:45 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Nordea in the application flow.

We recommend that applicants with accounts in Nordea try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Nordea har siden kl. 07:45 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Nordea.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Nordea har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Apr 24, 2025 - 10:08 CEST
Denmark Partial Outage
Bank integrations ? Partial Outage
eSkat ? Operational
Datafordeler / CPR-registry ? Operational
MitID ? Operational
Tinglysning ? Operational
PensionsInfo ? Operational
D&B ? Operational
Sweden Operational
Bank integrations ? Operational
UC ? Operational
Norway Operational
Bank integrations ? Operational
Finland Operational
Bank integrations ? Operational
Spain Operational
Bank integrations ? Operational
Monthio ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Tinglysning scheduled downtime Apr 28, 2025 20:00 - Apr 29, 2025 00:00 CEST

ENGLISH
Tinglysning has scheduled downtime Monday 28th of April from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid mandag d. 28 april kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Apr 15, 2025 - 16:22 CEST

Tinglysning scheduled downtime May 2, 2025 20:00 - May 3, 2025 00:00 CEST

ENGLISH
Tinglysning has scheduled downtime Friday 2nd of May from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid fredag d. 2 maj kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Apr 23, 2025 - 14:59 CEST

Tinglysning scheduled downtime Jun 13, 2025 16:00 - Jun 14, 2025 13:30 CEST

ENGLISH
Tinglysning has scheduled downtime Friday 13th of June from 16:00 to Saturday 14th of June 13:30. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid fredag den 13. juni kl. 16.00 til lørdag den 14. juni kl. 13.30. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Mar 24, 2025 - 15:45 CET

Tinglysning scheduled downtime Jul 1, 2025 20:00 - Jul 2, 2025 00:00 CEST

ENGLISH
Tinglysning has scheduled downtime Tuesday 1st of July from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 1 juli kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Mar 24, 2025 - 15:53 CET
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
[RESOLVED] Degraded performance for eSkat
Resolved - This incident has been resolved.
Apr 25, 11:35 CEST
Identified - ENGLISH
eSkat has had degraded performance since 08:35 today.

Applicants may experience longer response times or be unable to log in to eSkat.
We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow.

DANISH
eSkat har siden kl. 08:35 i dag haft driftsforstyrrelser.

Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind.

Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Apr 25, 09:22 CEST
Apr 24, 2025
Monthio scheduled downtime [test environment]
Completed - The scheduled maintenance has been completed.
Apr 24, 22:00 CEST
Update - Due to unforeseen challenges, the maintenance window has now been updated to 08:50–22:00. We apologize for the inconvenience.

På grund af uforudsete udfordringer er perioden for denne vedligeholdelse nu opdateret til kl. 08:50–22:00. Vi beklager ulejligheden.
Apr 24, 13:51 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 08:50 CEST
Scheduled - ENGLISH
We have maintenance on our test environment, Thursday the 24th of April from 08:50-15.00 CEST.
You can experience degraded performance or full outage on services on the test environment in this period. The test portal and test application flow can thus be inaccessible while maintenance is ongoing.

The production environment is not affected by the maintenance.

DANISH
Vi har planlagt vedligehold i vores testmiljø torsdag d. 24 april kl. 08:50-15:00.
Der må forventes delvis eller fuldstændig utilgængelighed på services i testmiljøet i dette tidsrum. Test portalen og test flowet kan også være påvirket, mens vi udfører vedligeholdelsen.

Produktionsmiljøet ville ikke være påvirket af dette.
Apr 24, 08:48 CEST
Apr 23, 2025
[RESOLVED] Lunar degraded performance
Resolved - This incident has been resolved.
Apr 23, 08:31 CEST
Investigating - ENGLISH
Lunar has since 16:10 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Nordea in the application flow.

We recommend that applicants with accounts in Lunar try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Lunar har siden kl. 16:10 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Nordea.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Lunar har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Apr 22, 17:27 CEST
Apr 22, 2025
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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