Identified - Handelsbanken has degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
Specifically, they will experience issues with Bank ID, which does not allow them to start the authentication process for Handelsbanken.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Dec 19, 2025 - 14:27 CET
Update - We are continuing to work on a fix for this issue.
Nov 19, 2025 - 08:31 CET
Identified - Lansforsakringar has since 10:40 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Nov 17, 2025 - 14:41 CET
Update -
ENGLISH There’s currently no ETA on a fix. We are waiting for a response from eSkat.
DANISH Der er i øjeblikket ingen tidshorisont for hvornår problemstillingen er løst. Vi afventer svar fra eSkat.
Jan 27, 18:11 CET
Update -
ENGLISH eSkat has reported back that they are currently experiencing network issues. Likewise, they are having issues with updating their own statuspage.
DANISH eSkat har rappoteret tilbage at de oplever et problem med netværket. Ligeledes har de også problemer med at opdatere deres side for driftstatus.
Jan 27, 13:28 CET
Identified -
ENGLISH A part of eSkat's services, eIndkomst, has had degraded performance since 01:30 today. This can result in missing information regarding the applicant's income (e.g. payslips).
To ensure all information is received in the application, we recommend applicants to wait until the issue is resolved.
DANISH Vi har observeret driftsforstyrrelser siden kl. 01:30 på et af eSkats komponenter, eIndkomst. Det er derfor muligt at sager færdiggjort efter dette tidspunkt, kan mangle information om ansøgers indkomst (fx. lønsedler).
Vi anbefaler, at ansøgere som skal give adgang til eSkat i deres ansøgning, venter med at udfylde deres ansøgning indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Jan 27, 09:50 CET
Resolved -
This incident has been resolved.
Jan 27, 23:29 CET
Update -
We are continuing to investigate this issue.
Nov 19, 08:27 CET
Investigating -
ING has since 20:56 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Oct 15, 11:58 CEST
Resolved -
This incident has been resolved.
Jan 27, 23:28 CET
Update -
We are continuing to monitor for any further issues.
Oct 8, 13:26 CEST
Monitoring -
Banco Santander has had degraded performance since 9 PM Friday, the 26th of September, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.
We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Sep 29, 12:05 CEST
Resolved -
This incident has been resolved.
Jan 27, 08:07 CET
Identified -
ENGLISH eSkat has had degraded performance since 15:30 today.
Applicants may experience longer response times or be unable to log in to eSkat. We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow.
DANISH eSkat har siden kl. 15:30 i dag haft driftsforstyrrelser.
Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind.
Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Jan 26, 16:00 CET
Resolved -
This incident has been resolved.
Jan 24, 12:43 CET
Identified -
ENGLISH eSkat has had degraded performance since 08:45 today.
Applicants may experience longer response times or be unable to log in to eSkat. We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow.
DANISH eSkat har siden kl. 08:55 i dag haft driftsforstyrrelser.
Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind.
Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Jan 23, 11:07 CET