Partially Degraded Service

Denmark Operational
Bank integrations ? Operational
eSkat ? Operational
Datafordeler / CPR-registry ? Operational
MitID ? Operational
Tinglysning ? Operational
PensionsInfo ? Operational
D&B ? Operational
Sweden Operational
Bank integrations ? Operational
UC ? Operational
Norway Degraded Performance
Bank integrations ? Degraded Performance
Finland Operational
Bank integrations ? Operational
Spain Operational
Bank integrations ? Operational
Monthio ? Operational
Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Datafordeler scheduled maintenance (CPR-registry) Jul 10, 2025 17:00-22:00 CEST

ENGLISH
Datafordeler, where we retrieve CPR data from, is undergoing maintenance Thursday July 10th from 17:00-22:00. During this time we expect partial or full inaccessibility to their services. Applications finished during this time might miss information from the CPR-registry.

We recommend that applicants do not fill in their applications during this time. We will set up a banner in the application flow, advising applicants to finish their application after the maintenance has been completed.

DANISH
Datafordeler, hvor vi indhenter data fra CPR-registret, har planlagt vedligehold torsdag d. 10 juli fra kl. 17:00-22:00. I dette tidsrum forventer vi delvis eller fuldstændig utilgængelighed til deres service. Det er derfor sandsynligt, at ansøgninger som er færdiggjorte i dette tidsrum, kan mangle data vi indhenter fra CPR-registret (fx. ansøgers fulde navn, CPR-nummer, bopæl og evt. kreditadvarsler).

Vi anbefaler at ansøgere venter med at udfylde deres ansøgning til efter dette tidsrum. Vi formidler dette direkte videre til ansøgere via et banner i ansøgnings forløbet.
Posted on Jun 25, 2025 - 13:03 CEST
Jul 9, 2025

No incidents reported today.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Datafordeler degraded performance (CPR-registry) [RESOLVED]
Resolved - This incident has been resolved.
Jul 2, 09:47 CEST
Investigating - ENGLISH
Datafordeler, where we retrieve information from the CPR-registry from, has had degraded performance since 8:48 today. This means that it is possible that some cases will miss information we receive from the CPR-registry (e.g. name, CPR number, address and credit warnings). As we use an applicants CPR number for looking up properties/cars in Tinglysning, cases might also miss Tinglysning data.

We recommend that applicants do not fill in their applications during this time. We will set up a banner in the application flow, advising applicants to finish their application after the incident has been solved.

There is currently no timeframe for a potential fix, so we will continue to monitor the situation and update as soon as the issue has been resolved.

DANISH
Datafordeler, hvor vi indhenter data fra CPR-registret, har siden kl. 8:48 i dag oplevet driftsforstyrrelser. Dette betyder at det er muligt, at nogle sager som færdiggøres imens driftsforstyrrelserne pågår, mangler data som vi modtager fra CPR-registret. Fx. ansøgers fulde navn, CPR-nummer, bopæl og evt. kreditadvarsler. Da vi bruger ansøgeres CPR-numre til at slå op i tinglysning, er det derfor også muligt, at nogle sager kan mangle Tinglysning data.

Vi anbefaler at ansøgere venter med at udfylde deres ansøgning, indtil problemet er løst. Vi vil videreformidle direkte til ansøgere, via et banner øverst i ansøgningsflowet.

Der er pt. ikke muligt at sige noget om, hvornår dette er løst. Vi holder løbende øje med situationen, og opdaterer når situationen er løst.
Jul 2, 08:52 CEST
Tinglysning scheduled downtime
Completed - The scheduled maintenance has been completed.
Jul 2, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:00 CEST
Scheduled - ENGLISH
Tinglysning has scheduled downtime Tuesday 1st of July from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 1 juli kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Mar 24, 15:53 CET
Jul 1, 2025
SEB Foretag degraded performance [RESOLVED]
Resolved - This incident has been resolved.
Jul 1, 09:56 CEST
Identified - SEB Foretag has experienced degraded performance since 12:45 Friday, and we are seeing an increase in error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
Jun 30, 16:11 CEST
Lunar degraded performance [RESOLVED]
Resolved - This incident has been resolved.
Jul 1, 08:54 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 16:11 CEST
Investigating - ENGLISH
Lunar has, since 17:30 Friday, had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Lunar in the application flow.

We recommend that applicants with accounts in Nordea try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Luanr har siden kl. 17:30 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Lunar.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Lunar har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Jun 30, 08:59 CEST
Jun 30, 2025
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Datafordeler scheduled maintenance (CPR-registry)
Completed - The scheduled maintenance has been completed.
Jun 28, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 14:00 CEST
Scheduled - ENGLISH
Datafordeler, where we retrieve CPR data from, is undergoing maintenance Saturday June 28th from 14:00-16:00. During this time we expect partial or full inaccessibility to their services. Applications finished during this time might miss information from the CPR-registry.

We recommend that applicants do not fill in their applications during this time. We will set up a banner in the application flow, advising applicants to finish their application after the maintenance has been completed.

DANISH
Datafordeler, hvor vi indhenter data fra CPR-registret, har planlagt vedligehold lørdag d. 28 juni fra kl. 14:00-16:00. I dette tidsrum forventer vi delvis eller fuldstændig utilgængelighed til deres service. Det er derfor sandsynligt, at ansøgninger som er færdiggjorte i dette tidsrum, kan mangle data vi indhenter fra CPR-registret (fx. ansøgers fulde navn, CPR-nummer, bopæl og evt. kreditadvarsler).

Vi anbefaler at ansøgere venter med at udfylde deres ansøgning til efter dette tidsrum. Vi formidler dette direkte videre til ansøgere via et banner i ansøgnings forløbet.
Jun 17, 12:24 CEST
Jun 27, 2025
Lunar degraded performance [RESOLVED]
Resolved - This incident has been resolved.
Jun 27, 09:01 CEST
Investigating - ENGLISH
Lunar has since 13:45 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Lunar in the application flow.

We recommend that applicants with accounts in Lunar try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Lunar har siden kl. 13:45 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Lunar.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Lunar har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Jun 26, 14:57 CEST
Jun 26, 2025
Jun 25, 2025

No incidents reported.

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