Monthio Status

All Systems Operational

Denmark Operational

Bank integrations Operational

eSkat Operational

Datafordeler / CPR-registry Operational

MitID Operational

Tinglysning Operational

Sweden Operational

Bank integrations Operational

Norway Operational

Bank integrations Operational

Finland Operational

Bank integrations Operational

Spain Operational

Bank integrations Operational

Monthio Operational

Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

BEC scheduled maintenance Apr 28, 2024 03:00-06:00 CEST

ENGLISH
BEC will be undergoing maintenance Sunday April 28th from 03:00-06:00. During this time it is possible that applicants can experience issues logging in to BEC banks.

BEC banks include:

Vestjysk Bank
Arbejdernes Landsbank
Hvidbjerg Bank A/S
PenSam
Lægernes Bank
Nykredit Bank A/S
Andelskassen Fælleskassen
Danske Andelskassers Bank A/S
Møns Bank
Frøslev - Mollerup Sparekasse
Frørup Andelskasse
Faster Andelskasse
Merkur Andelskasse
Lollands Bank
Fynske Bank
Spar Nord Bank A/S
Swedbank
Maj Bank A/S
Coop Bank
GrønlandsBANKEN

We recommend that applicants with accounts in one of these banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
BEC har planlagt vedligehold søndag d. 28 april kl. 03:00-06:00. Ansøgere kan i dette tidsrum opleve problemer, når de i ansøgningen forsøger at logge ind på en BEC bank.

Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter servicevinduet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen efter kl. 06:00.
Posted on Apr 12, 2024 - 13:03 CEST

Tinglysning scheduled downtime May 21, 2024 20:00 - May 22, 2024 00:00 CEST

ENGLISH
Tinglysning has scheduled downtime Tuesday, May 21st from 20:00-00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 21. maj kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Apr 11, 2024 - 12:50 CEST

Tinglysning scheduled downtime Jun 14, 2024 16:00 - Jun 15, 2024 13:30 CEST

ENGLISH
Tinglysning has scheduled downtime Friday, June 14th from 16:00 until Saturday, June 15th at 13:30. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid fredag d. 14. juni fra kl. 16:00 indtil lørdag d. 15. juni kl. 13:30. Vi vil ikke kunne hente data fra Tinglysning i løbet af denne periode.
Posted on Apr 11, 2024 - 12:53 CEST

Tinglysning scheduled downtime Jul 2, 2024 20:00 - Jul 3, 2024 00:00 CEST

ENGLISH
Tinglysning has scheduled downtime Tuesday, July 2nd from 20:00 to 00:00. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid tirsdag d. 2. juli kl. 20:00-00:00. Det vil ikke være muligt for os at indhente data fra Tinglysning i dette tidsrum.
Posted on Apr 11, 2024 - 12:51 CEST

Past Incidents

Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

NemLogIn scheduled downtime

Completed - The scheduled maintenance has been completed.
Apr 25, 03:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 00:00 CEST

Scheduled - ENGLISH
NemLogIn has scheduled maintenance Thursday the 25th of April from 00:01-03:00.

Applicants can experience issues using MitID during the service window. We will set up a banner in the application flow, advising applicants to fill out their applications after the maintenance has been completed.

DANISH
NemLogIn har planlagt nedetid torsdag d. 25 april kl. 00:01-03:00.

Ansøgere kan opleve problemer med at bruge MitID i tidsrummet. Vi anbefaler, at ansøgere venter med at udfylde deres ansøgninger til efter servicevinduet. Vi formidler dette videre til ansøgere via et banner i ansøgningsflowet.
Apr 8, 08:34 CEST

Apr 24, 2024

Datafordeler scheduled maintenance (CPR-registry)

Completed - The scheduled maintenance has been completed.
Apr 24, 21:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 17:00 CEST

Scheduled - ENGLISH
Datafordeler, where we retrieve CPR data from, is undergoing maintenance Wednesday April 24th from 17:00-21:00. During this time we expect partial or full inaccessibility to their services. Applications finished during this time might miss information from the CPR-registry.

We recommend that applicants do not fill in their applications during this time. We will set up a banner in the application flow, advising applicants to finish their application after the maintenance has been completed.

DANISH
Datafordeler, hvor vi indhenter data fra CPR-registret, har planlagt vedligehold onsdag d. 24 april fra kl. 17:00-21:00. I dette tidsrum forventer vi delvis eller fuldstændig utilgængelig til deres service. Det er derfor sandsynligt, at ansøgninger som er færdiggjorte i dette tidsrum, kan mangle data vi indhenter fra CPR-registret (fx. ansøgers fulde navn, CPR-nummer, bopæl og evt. kreditadvarsler).

Vi anbefaler at ansøgere venter med at udfylde deres ansøgning til efter dette tidsrum. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Apr 8, 14:26 CEST

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

Nordea scheduled maintenance

Completed - The scheduled maintenance has been completed.
Apr 21, 11:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 01:00 CEST

Scheduled - ENGLISH
Nordea has scheduled maintenance, April the 21th, 01:00-11:00. During this time, applicants might experience issues logging in to their bank.

We recommend that applicants with accounts at Nordea try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Nordea har planlagt vedligehold d.21 april kl. 01:00-11:00. Ansøgere kan i dette tidsrum opleve problemer, når de i ansøgningen forsøger at logge ind på deres bank.

Vi anbefaler, at ansøgere som har konti hos Nordea prøver at udfylde deres ansøgning efter servicevinduet såfremt de oplever problemer. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen efter servicevinduet.
Apr 17, 13:59 CEST

Grupo Cooperativo Cajamar scheduled maintenance

Completed - The scheduled maintenance has been completed.
Apr 21, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 03:00 CEST

Scheduled - Grupo Cooperativo Cajamar will be undergoing maintenance from 03:00 - 06:00, on Sunday April 21st.
It is possible that there might be brief periods of instability, where applicants may experience issues trying to log in to their banks, in the application flow.

Grupo Cooperativo Cajamar banks include:
Cajamar Caja Rural
Caixa Rural Torrent
Caixa Rural Vila-real
Caixa Rural Altea
Caixa Rural Burriana
Caixa Rural Nules
Caixacallosa
Caixapetrer
Caixalqueries
Caixa Sant Vicent
Caja Rural de Cheste
Caixa Rural d‘Alginet
Caja Rural de Villar
Caixaturís
Caixa Rural Vilavella
Caixa Rural Almenara
Caixa Rural Vilafamés
Caixa Rural Xilxes
Apr 18, 11:35 CEST

Apr 20, 2024

Tinglysning scheduled downtime

Completed - The scheduled maintenance has been completed.
Apr 20, 13:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 16:00 CEST

Scheduled - ENGLISH
Tinglysning has scheduled downtime Friday 19th of April at 16:00 until Saturday April 20th at 13:30. We will not be able to retrieve data from Tinglysning during this time.

DANISH
Tinglysning har planlagt nedetid fra fredag den 19. april kl. 16:00 til lørdag den 20. april kl. 13:30. Vi vil ikke være i stand til at hente data fra Tinglysning i dette tidsrum.
Apr 11, 12:47 CEST

Apr 19, 2024

[RESOLVED] Degraded performance for eSkat

Resolved - From approx. 13:30 the errors towards eSkat have stabilized. Applicants should again be able to log in to eSkat without major issues.
Apr 19, 13:59 CEST

Investigating - ENGLISH
eSkat has had degraded performance since 13:08 today. We are observing an increase in errors, and applicants can experience issues when trying to log in to eSkat.

We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow. We have contacted eSkat about the issue.

DANISH
eSkat har siden kl. 13:08 i dag haft driftsforstyrrelser. Vi observerer flere fejl end sædvanligt, og ansøgere kan opleve problemer med at logge ind på eSkat.

Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet. Vi har kontaktet eSkat ift. problemet.
Apr 19, 13:26 CEST

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

Grupo Cooperativo Cajamar scheduled maintenance

Completed - The scheduled maintenance has been completed.
Apr 14, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 00:00 CEST

Scheduled - Grupo Cooperativo Cajamar will be undergoing maintenance from 00:00 - 08:00 CET, on Sunday April the 14th.

It is possible that there might be brief periods of instability, where applicants may experience issues trying to log in to their banks, in the application flow.

We will set up a banner in the application flow, advising affected applicants to try logging in to their bank after the maintenance is completed.

Grupo Cooperativo Cajamar banks include:
Cajamar Caja Rural
Caixa Rural Torrent
Caixa Rural Vila-real
Caixa Rural Altea
Caixa Rural Burriana
Caixa Rural Nules
Caixacallosa
Caixapetrer
Caixalqueries
Caixa Sant Vicent
Caja Rural de Cheste
Caixa Rural d‘Alginet
Caja Rural de Villar
Caixaturís
Caixa Rural Vilavella
Caixa Rural Almenara
Caixa Rural Vilafamés
Caixa Rural Xilxes
Apr 12, 15:45 CEST

Elevated error rates on calls with SDC banks

Completed - The scheduled maintenance has been completed.
Apr 14, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 02:00 CEST

Scheduled - ENGLISH
SDC has since 02:00 today had degraded performance. Applicants may experience issues trying to connect to SDC banks in the application flow.

SDC banks include:
Banknordik
Basisbank
Borbjerg Sparekasse
Broager Sparekasse
Dragsholm Sparekasse
Facit Bank
Fanø Sparekasse
Faster Andelskasse
Folkesparekassen
Forbrugsforeningen
Frøs Sparekasse
Klim Sparekasse
Lån & Spar
Middelfart Sparekasse
Rise Sparekasse
Rønde Sparekasse
Sparekassen Balling
Sparekassen Bredebro
Sparekassen Danmark
Sparekassen Djursland
Sparekassen Kronjylland
Sparekassen Thy
Sparekassen Vendsyssel
Sparekassen for Nørre Nebel & Omegn
Stadil Sparekasse
Søby-Skader-Halling Sparekasse
Sønderhå-Hørsted Sparekasse

We recommend that applicants with accounts in one of these banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
SDC har siden kl. 02:00 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en SDC bank.

Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Apr 12, 15:44 CEST

Nordea scheduled maintenance

Completed - The scheduled maintenance has been completed.
Apr 14, 01:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 17:00 CEST

Scheduled - Nordea will be undergoing maintenance Saturday April 13th from 17:00 until Sunday April 14th at 01:00. During this time applicants might experience issues trying to log in to Nordea in Denmark, Finland, Sweden and Norway.

We will set up a banner in the application flow, advising applicants to fill out their application after the maintenance has been finished, should they experience issues.
Apr 11, 11:09 CEST

Apr 13, 2024