[RESOLVED] Lunar degraded performance

Incident Report for Monthio

Resolved

This incident has been resolved.

Posted Mar 05, 2024 - 17:09 CET

Monitoring

ENGLISH
We are currently seeing elevated error rates towards Lunar. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in Lunar try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Vi ser lige nu en del ansøgere som har problemer med at logge ind på Lunar i deres ansøgning.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at problemet er løst. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.

Posted Mar 05, 2024 - 16:00 CET

This incident affected: Denmark (Bank integrations).