ICA outage [RESOLVED]

Incident Report for Monthio

Resolved

This incident has been resolved.

Posted Sep 16, 2025 - 09:01 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2025 - 16:41 CEST

Identified

ICA has, since 14:00 Friday, the 12th of September, had degraded performance, and we are now seeing a complete outage. Applicants will experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

Posted Sep 15, 2025 - 14:57 CEST

This incident affected: Sweden (Bank integrations).