Banco Santander degraded performance

Incident Report for Monthio

Update

We are continuing to monitor for any further issues.

Posted Oct 08, 2025 - 13:26 CEST

Monitoring

Banco Santander has had degraded performance since 9 PM Friday, the 26th of September, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow.

We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

Posted Sep 29, 2025 - 12:05 CEST

This incident affects: Spain (Bank integrations).