Degraded eSkat performance for iOS users

Incident Report for Monthio

Resolved

This incident has been resolved.

Posted Nov 06, 2023 - 12:52 CET

Update

This issue is still unresolved.

You can find the ticket on SKATs webpage here (in Danish): https://skat.dk/data.aspx?oid=2366338&x=read

Posted Apr 21, 2023 - 08:24 CEST

Monitoring

We are continuing to monitor this long-running issue, and will provide updates when they become available.

Posted Feb 04, 2023 - 11:48 CET

Identified

eSkat is experiencing issues for some users on iOS devices since 13:41 Jan. 5 2023. This may prevent applicants from logging into eSkat from an iOS device using safari.

We recommend applicants experiencing issues go through the application flow from a non-iOS device or another browser.

There is currently no timeframe for a potential fix, so we will continue to monitor the situation and update as soon as the issue has been resolved.

Posted Jan 05, 2023 - 13:41 CET