Degraded performance for eSkat [RESOLVED]

Incident Report for Monthio

Resolved

This incident has been resolved.
Posted Dec 03, 2025 - 13:53 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2025 - 10:19 CET

Identified

ENGLISH
eSkat has had degraded performance since Friday. It seems to be due to an overload of requests, which has affected the eSkat SCA process.

Applicants may experience longer response times or be unable to log in to eSkat.
We recommend that applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow.

DANISH
eSkat har siden fredags haft driftsforstyrrelser. Det ser ud til at skyldes en overbelastning af anmodninger, som har påvirket eSkat SCA-processen.
Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind.

Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.
Posted Dec 01, 2025 - 09:45 CET
This incident affected: Denmark (eSkat).