[RESOLVED] Elevated error rates on calls with SDC banks
Incident Report for Monthio
Resolved
Applicants have been able to access SDC banks from around 15:45.
Posted Feb 29, 2024 - 15:58 CET
Monitoring
It seems like applicants can connect to SDC bank again. We are monitoring.
Posted Feb 29, 2024 - 15:49 CET
Investigating
ENGLISH
SDC has since 15:10 today had degraded performance. Applicants may experience issues trying to connect to SDC banks in the application flow.

SDC banks include:
Banknordik
Basisbank
Borbjerg Sparekasse
Broager Sparekasse
Dragsholm Sparekasse
Facit Bank
Fanø Sparekasse
Faster Andelskasse
Folkesparekassen
Forbrugsforeningen
Frøs Sparekasse
Klim Sparekasse
Lån & Spar
Middelfart Sparekasse
Rise Sparekasse
Rønde Sparekasse
Sparekassen Balling
Sparekassen Bredebro
Sparekassen Danmark
Sparekassen Djursland
Sparekassen Kronjylland
Sparekassen Thy
Sparekassen Vendsyssel
Sparekassen for Nørre Nebel & Omegn
Stadil Sparekasse
Søby-Skader-Halling Sparekasse
Sønderhå-Hørsted Sparekasse

We recommend that applicants with accounts in one of these banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.


DANISH
SDC har siden kl. 15:10 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en SDC bank.

Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Posted Feb 29, 2024 - 15:45 CET
This incident affected: Denmark (Bank integrations).
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