Elevated error rates on calls with SDC banks [RESOLVED]

Incident Report for Monthio

Resolved

This incident has been resolved.
Posted Aug 12, 2025 - 13:38 CEST

Investigating

ENGLISH
SDC has experienced degraded performance since 09:30 today. Applicants may encounter issues attempting to connect to SDC banks during the application flow.

SDC banks include:
BankNordik
Borbjerg Sparekasse
Dragsholm Sparekasse
Facit Bank A/S
Forbrugsforeningen
Ikano Bank
Klim Sparekasse
Lån & Spar Bank
Middelfart Sparekasse
Rise Sparekasse
Rønde Sparekasse
Sparekassen Balling
Sparekassen Bredebro
Sparekassen Danmark
Sparekassen Djursland
Sparekassen for Nørre Nebel og Omegn
Sparekassen Kronjylland
Sparekassen Thy
Stadil Sparekasse
Sydjysk Sparekasse
Sønderhå-Hørsted Sparekasse

We recommend that applicants with accounts in one of these banks try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.


DANISH
SDC har siden kl. 09:30 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på en SDC bank.

Vi anbefaler, at ansøgere som har konti i en af de berørte banker, prøver at udfylde deres ansøgning efter at bankcentralen har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Posted Aug 08, 2025 - 09:47 CEST
This incident affected: Denmark (Bank integrations).