[RESOLVED] Danske Bank degraded performance

Incident Report for Monthio

Resolved

This incident has been resolved.
Posted Mar 20, 2025 - 14:31 CET

Update

Danske Bank has identified the issue; there will be a fix within the next couple of hours.
Posted Mar 20, 2025 - 14:08 CET

Identified

ENGLISH
Danske Bank has since 10:03 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Danske Bank in the application flow.

We recommend that applicants with accounts in Danske Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

DANISH
Danske Bank har siden kl. 10:03 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Danske Bank.

Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Danske Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
Posted Mar 20, 2025 - 12:03 CET
This incident affected: Denmark (Bank integrations).